at&t Relay Services
Privacy HCO
Step-By-Step Instructions for Privacy HCO
Although relay calls are always confidential by law, you may feel more comfortable if the Communications Assistant is not listening in while the person you have called is speaking.
If this is the case, type "Privacy HCO" and then follow the step-by-step instructions for HCO Relay Calls. The Communication Assistant will disconnect their headset while the person you have called speaks. When your typing appears again, the Communication Assistant will reconnect and read your message to the person you have called.
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